Terms of Service

Effective Date: 7-10-2026
Last Updated: 6-10-2026

Welcome to Limitless Desires.

These Terms of Service (“Terms”, “Terms of Service” or “Agreement”) govern your access to and use of the Limitless Desires website, online store, social-media shopping channels, customer-service channels, products, services and any related digital platforms operated by General Wellness Limited , trading as Limitless Desires (“Limitless Desires”, “we”, “us”, “our” or “the Company”).

Our website is currently accessible through www.limitlessdesires.com and may include other websites, domains, subdomains, applications, social-media pages, messaging channels or digital platforms operated by us from time to time (collectively, the “Platform”).

By accessing our Platform, creating an account, browsing our products, placing an order, purchasing a product, contacting us regarding an order, or otherwise using our services, you acknowledge that you have read, understood and agreed to be bound by these Terms.

If you do not agree to these Terms, please do not use our Platform or purchase our products.

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1. ABOUT LIMITLESS DESIRES

Limitless Desires is an online lifestyle and intimate-product retailer offering a curated selection of adult and intimate products, including, where applicable:

• Adult toys and pleasure products;
• Intimate accessories;
• Lingerie and intimate apparel;
• Couples’ products;
• Intimate games;
• Personal wellness and intimacy products;
• Accessories and related lifestyle products;
• Gift items;
• Other products introduced to our catalogue from time to time.

Our product catalogue may change at any time. Limitless Desires is designed to provide adults with a private, discreet, secure and welcoming shopping experience.

We do not discriminate against customers based on gender, sexual orientation, relationship status, race, nationality, ethnicity, disability or other protected characteristics. Our products may be suitable for different individuals, preferences and relationship configurations, subject always to applicable law and product suitability.

2. ELIGIBILITY AND AGE REQUIREMENT

2.1 Adults Only

Limitless Desires is an 18+ platform. You must be at least 18 years old to access, purchase from, or otherwise use our Platform.

By using our Platform, you represent and warrant that:

1. you are at least 18 years old;
2. you have the legal capacity to enter into a binding agreement;
3. you are not prohibited by applicable law from purchasing or receiving the products you order;
4. all information you provide to us is accurate and truthful; and
5. you are purchasing products for lawful personal use.

2.2 No Purchases by Minors

We do not knowingly sell adult products to persons under 18. If we reasonably believe that an order has been placed by a minor, we may cancel the order and take reasonable steps to prevent further transactions. We may request age verification or other identification where reasonably necessary to comply with applicable law, prevent fraud, protect our business or protect customers.

2.3 Responsibility for Access

If you permit another person, including a minor, to access your device, account or payment method, you are responsible for preventing unauthorised purchases or access to adult content through your account.

3. ACCEPTANCE OF THESE TERMS

By using the Platform, you agree to comply with:

• these Terms of Service;
• our Privacy Policy;
• our Cookie Policy, where applicable;
• our Returns, Refunds and Exchange Policy;
• any specific product terms;
• applicable payment-provider terms;
• applicable delivery terms; and
• applicable laws and regulations.

These documents collectively form the terms governing your relationship with Limitless Desires. Where a specific policy conflicts with these Terms, the specific policy will apply only to the subject matter covered by that policy, unless otherwise stated.

4. CHANGES TO THESE TERMS

We may update or modify these Terms from time to time. Changes may be made to reflect:

• changes in our business;
• new products or services;
• changes to our Platform;
• changes in applicable laws or regulations;
• changes in payment or delivery arrangements;
• security requirements;
• operational requirements; or
• other legitimate business reasons.

When material changes are made, we may provide notice through the Platform, email or another reasonable method. Your continued use of the Platform after updated Terms become effective constitutes acceptance of the revised Terms. If you do not agree with a revised version, you should stop using the Platform.

5. YOUR ACCOUNT

Certain features may require you to create an account. When creating an account, you agree to provide accurate, complete and current information.

You are responsible for:

• maintaining the confidentiality of your login credentials;
• maintaining the accuracy of your account information;
• securing your device;
• notifying us if you believe your account has been compromised; and
• all activities carried out through your account, except where such activity resulted from our own failure to exercise reasonable security measures.

You must not:

• impersonate another person;
• create an account using false information;
• create an account for a minor;
• use another person’s account without permission;
• attempt to gain unauthorised access to another account;
• use the Platform for fraudulent purposes; or
• provide false information for payment, delivery or identity verification.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been fraud, abuse, unlawful activity or a material breach of these Terms.

6. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices and other information displayed on the Platform are accurate and up to date. However:

• product colours may vary depending on your device;
• photographs may contain styling or presentation elements not included with the product;
• dimensions may be approximate;
• packaging may vary;
• manufacturers may modify designs or packaging;
• product availability may change;
• product specifications may change; and
• minor differences between displayed images and delivered products may occur.

Such differences do not necessarily constitute a defect.

7. PRODUCT SAFETY AND INTENDED USE

You agree to use all products strictly in accordance with the manufacturer’s instructions, product warnings, safety information, age restrictions, care instructions, and applicable laws. Before using a product, you should carefully read any instructions supplied with it. You are responsible for determining whether a product is appropriate for your personal circumstances.

Where applicable, customers should:

• inspect products before use;
• clean products according to manufacturer instructions;
• use appropriate compatible accessories or products;
• follow charging instructions;
• discontinue use if a product appears damaged or unsafe; and
• contact us or the manufacturer where safety concerns arise.

Do not use a product if it appears damaged, defective, contaminated or otherwise unsafe.

8. MEDICAL AND HEALTH DISCLAIMER

Limitless Desires is a retailer and is not a medical provider. Unless expressly stated otherwise, products sold through the Platform are not medical devices, medical treatments or substitutes for professional medical advice. Product descriptions are provided for general informational and purchasing purposes.

We do not guarantee that any product will treat a medical condition, improve a medical condition, produce a particular physical response, resolve relationship issues, produce a particular sexual experience, or provide a specific result for every customer.

If you have a medical condition, allergy, sensitivity, injury or other health concern, you should consult an appropriately qualified healthcare professional before using any product where appropriate.

9. PRODUCT COMPATIBILITY

Certain products may require compatible batteries, chargers, lubricants, accessories, replacement components, or other products. You are responsible for checking compatibility before purchase and use. Where we provide compatibility information, we make reasonable efforts to ensure accuracy but cannot guarantee compatibility with every third-party product.

10. PRODUCT AVAILABILITY

Products displayed on the Platform are subject to availability. Adding an item to your cart does not necessarily guarantee that the item has been reserved. We may limit quantities, discontinue products, substitute packaging, remove products, temporarily suspend sales, correct inventory errors, or cancel an order where a product is unavailable. If we cancel an order because a product is unavailable after payment has been made, we will provide an appropriate refund in accordance with our refund policy and applicable law.

11. PRICES

All prices displayed on the Platform are stated in the currency indicated at checkout. Prices may change from time to time. A price change will not affect an order that has already been validly accepted and paid for, except where there was an obvious pricing error, fraud is suspected, the transaction was not successfully completed, the order was not accepted, or applicable law permits otherwise. Where applicable, taxes, delivery fees, payment charges or other disclosed charges may be added at checkout.

12. PRICING ERRORS

Despite our reasonable efforts, occasional pricing, description or inventory errors may occur. If we discover a material error in the price of an order before fulfilment, we may contact you to confirm whether you wish to proceed at the correct price. If you do not wish to proceed, or if we cannot reasonably contact you, we may cancel the affected order and refund any payment received. We will not intentionally use pricing errors to mislead customers.

13. PROMOTIONS, DISCOUNTS AND VOUCHERS

Promotional offers, discounts, coupon codes and vouchers may be subject to additional conditions. Unless expressly stated otherwise:

• promotions cannot be combined;
• promotions cannot be exchanged for cash;
• promotional codes may have expiry dates;
• promotional codes may be limited to one use per customer;
• promotional products may be subject to availability;
• promotions may be limited by location or product category.

We reserve the right to withdraw or modify a promotion where permitted by law. We will not knowingly use promotional terms that are misleading or deceptive.

14. PLACING AN ORDER

To place an order, you may be required to:

1. select your products;
2. add products to your cart;
3. provide billing and delivery information;
4. select a delivery method;
5. select a payment method;
6. review your order;
7. accept applicable terms; and
8. complete payment.

You are responsible for reviewing your order carefully before submitting it. In particular, check product, quantity, size, colour, delivery address, telephone number, email address, delivery instructions, and total price.

15. ORDER CONFIRMATION DOES NOT ALWAYS MEAN ACCEPTANCE

After you submit an order, we may send an automated order confirmation. An order confirmation acknowledges that we have received your order. It does not necessarily constitute final acceptance of the order. We may reject or cancel an order where:

• the product is unavailable;
• payment cannot be verified;
• fraud is suspected;
• the delivery address is invalid;
• the order contains an obvious pricing error;
• the order violates applicable law;
• the customer is not eligible to purchase the product;
• there is an operational or technical error;
• the requested quantity is unavailable; or
• we reasonably believe the transaction may expose customers or Limitless Desires to fraud or security risks.

Where payment has already been received for an order we cancel, we will process the applicable refund.

16. PAYMENT

We may accept payment through one or more third-party payment providers. Payment methods may include debit cards, credit cards, bank transfers, payment gateways, digital payment methods, and other methods made available by us. We do not ordinarily receive or store complete payment-card credentials where payment is processed through a third-party payment provider. Payment processing may be governed by the relevant provider’s terms and privacy practices. You represent that you are authorised to use the payment method provided.

17. FRAUD PREVENTION

We reserve the right to conduct reasonable fraud and transaction-security checks. These may include payment verification, identity verification, age verification, address verification, order verification, device or transaction-risk checks, and communication with payment providers.

We may delay, reject or cancel a transaction where we reasonably suspect payment fraud, stolen payment credentials, identity fraud, chargeback abuse, account takeover, fraudulent delivery information, money laundering, unauthorised purchasing, or other unlawful or abusive conduct. Where appropriate, we may report suspected fraud to relevant authorities or payment providers.

18. DISCREET SHOPPING

Privacy and discretion are important parts of the Limitless Desires experience. Where offered, we aim to provide discreet packaging, neutral external packaging, minimal product-identifying information on the outside of packages, discreet delivery communications, and reasonable protection of customer information. However, we cannot guarantee that third parties, including banks, payment providers, courier companies, delivery personnel, telecommunications providers or other service providers, will never reveal information relating to a transaction. Our discretion commitment does not prevent us from displaying information required by law, logistics providers, payment processors or regulatory authorities.

19. DISCREET PACKAGING

Where discreet packaging is available, product names or intimate descriptions may not appear prominently on the external packaging. However, certain information may be required for legitimate operational purposes, including sender information, recipient information, delivery information, tracking information, customs information, regulatory information, or courier documentation. Packaging may also contain legally required labels or handling information.

20. DELIVERY

We may deliver products through third-party logistics providers, courier companies or independent delivery partners. Delivery availability may vary by location, product, courier coverage, security conditions, public holidays, weather, operational circumstances, regulatory requirements, and other circumstances beyond our reasonable control. Estimated delivery times are estimates and not guarantees unless expressly stated otherwise.

21. DELIVERY ADDRESS

You are responsible for providing an accurate and complete delivery address. This may include recipient name, telephone number, state, city, street, building number, apartment or unit number, landmarks where appropriate, and other information reasonably necessary for successful delivery. Limitless Desires will not be responsible for delays, failed deliveries or additional delivery costs caused by incorrect or incomplete information supplied by you.

22. DELIVERY ATTEMPTS

Where a courier makes a delivery attempt and delivery cannot be completed because nobody is available, the recipient cannot be contacted, the address is incorrect, the recipient refuses the package, the customer fails to respond, the location is inaccessible, or another customer-related issue prevents delivery, additional delivery charges or return-to-sender charges may apply where permitted.

23. DELIVERY DELAYS

Delivery may be delayed by circumstances including traffic, weather, public holidays, security conditions, courier capacity, strikes, road closures, government restrictions, incorrect address information, payment issues, force majeure events, or other circumstances outside our reasonable control. Where we become aware of a significant delay, we will make reasonable efforts to notify you.

24. INSPECTION UPON DELIVERY

Where reasonably possible, customers should inspect the external package upon delivery. If the package appears severely damaged, tampered with or materially compromised, you should document the condition and contact us promptly. Do not use a product that appears damaged or unsafe.

25. RETURNS

Because Limitless Desires sells intimate and personal-use products, certain products may be subject to special return restrictions for hygiene, health and safety reasons. Where a product is eligible for return, it must generally be unused, unopened, in its original packaging, complete with accessories, free from damage, in resalable condition, and accompanied by valid proof of purchase. Applicable consumer rights will not be excluded merely because a product is classified as an intimate product.

26. NON-RETURNABLE INTIMATE PRODUCTS

Subject to applicable law, products may not be eligible for return where returning them would create legitimate hygiene, health or safety concerns. This may include, depending on the product: opened intimate toys, used personal-use products, opened underwear or intimate apparel, opened products intended for intimate contact, products with broken hygiene seals, products contaminated after delivery, opened consumable or personal-care products, and products specifically identified as non-returnable before purchase. This restriction does not apply where applicable law provides a mandatory right of return, refund or remedy.

27. WRONG, DAMAGED OR DEFECTIVE PRODUCTS

If you receive the wrong product, a materially damaged product, a defective product, or a product materially different from what you ordered, please contact us as soon as reasonably possible. We may request order number, photographs, video evidence where reasonably necessary, photographs of packaging, product information, delivery information, or other evidence needed to investigate the issue. Where a genuine defect or fulfilment error is established, we may provide an appropriate remedy, which may include replacement, repair where appropriate, refund, store credit, or another legally appropriate remedy. Nothing in these Terms removes rights that cannot lawfully be excluded.

28. REFUNDS

Where a refund is approved, refunds will generally be made using the original payment method where reasonably practicable. Processing time may depend on our internal processing, payment providers, banks, card networks, and other financial institutions. A refund may take additional time to appear in your account after we have initiated it.

29. CHARGEBACKS AND PAYMENT DISPUTES

Before initiating a chargeback or payment dispute, customers are encouraged to contact Limitless Desires so that we can investigate the issue. Nothing in this clause prevents a customer from exercising any lawful rights available through their bank, payment provider or applicable law. Where a customer initiates a fraudulent or abusive chargeback despite having received the ordered products or an appropriate remedy, we reserve the right to investigate and take appropriate lawful action.

30. CANCELLATION OF ORDERS

You may request cancellation of an order before it has been dispatched. Cancellation is not guaranteed once an order has entered fulfilment or has been handed to a courier. Where an order cannot be cancelled, the applicable return and refund rules will apply. Nothing in this clause limits any mandatory cancellation rights available under applicable law.

31. CUSTOMER RESPONSIBILITIES REGARDING PRODUCTS

• use products responsibly;
• follow manufacturer instructions;
• comply with safety warnings;
• maintain products appropriately;
• avoid misuse;
• keep products away from minors;
• use compatible accessories;
• discontinue use of unsafe or damaged products; and
• comply with applicable laws.

You must not use our products for unlawful purposes.

32. PROHIBITED USE OF THE PLATFORM

You must not use the Platform to:

• violate any law;
• commit fraud;
• impersonate another person;
• infringe intellectual-property rights;
• distribute malware;
• interfere with Platform security;
• attempt unauthorised access;
• scrape or harvest information without permission;
• exploit vulnerabilities;
• send spam;
• upload malicious material;
• abuse customer-service personnel;
• manipulate reviews;
• create fraudulent accounts;
• conduct unauthorised commercial activity;
• engage in harassment;
• distribute illegal sexual material;
• distribute sexual content involving minors;
• facilitate exploitation or trafficking; or
• otherwise misuse the Platform.

Any sexual content involving minors is strictly prohibited. We may immediately suspend accounts and report unlawful conduct to appropriate authorities where required or reasonably necessary.

33. USER-GENERATED CONTENT

Where the Platform permits reviews, comments, ratings, photographs, videos or other submissions (“User Content”), you remain responsible for the content you submit. You must not submit content that is unlawful, defamatory, fraudulent, infringes another person’s rights, contains personal information of another person without lawful authority, contains sexual content involving minors, promotes exploitation or trafficking, contains malware, is discriminatory or threatening, impersonates another person, or violates these Terms.

34. REVIEWS AND TESTIMONIALS

Customers must provide honest and genuine reviews. You must not submit fake reviews, purchase fake reviews, review a product you did not purchase where the review implies otherwise, manipulate ratings, submit multiple fraudulent reviews, impersonate another customer, or use reviews to promote competing businesses deceptively. We may moderate, remove or refuse content that violates our rules or applicable law. We will not knowingly represent a fabricated review as a genuine customer experience.

35. USER CONTENT LICENCE

Where you voluntarily submit User Content and applicable law permits, you grant Limitless Desires a non-exclusive, royalty-free licence to use, reproduce, display and distribute that content for purposes reasonably connected with operating, marketing and improving our services. You retain ownership of your original content. We will not use customer content in a manner that contradicts applicable privacy obligations or any separate agreement we have made with you. Where appropriate, we may request separate permission before using identifiable customer content in advertising.

36. INTELLECTUAL PROPERTY

The Platform and its contents may contain logos, trademarks, product photographs, graphics, text, videos, designs, icons, layouts, software, website architecture, marketing materials, brand elements, and other intellectual property. Unless otherwise indicated, these materials belong to or are licensed to Limitless Desires or its relevant licensors. You may not reproduce, modify, distribute, sell, publish, commercially exploit or create derivative works from our intellectual property without prior written permission.

37. LIMITLESS DESIRES TRADEMARK

“Limitless Desires”, associated logos, slogans, designs and brand assets may constitute trademarks or protected intellectual property. You may not use our brand identity in a way that implies an unauthorised partnership, creates confusion, suggests endorsement, damages the brand, promotes unlawful activity, or violates applicable intellectual-property law.

38. THIRD-PARTY WEBSITES AND SERVICES

The Platform may contain links, integrations or references to third-party services, including payment providers, logistics providers, social-media platforms, analytics providers, advertising services, identity-verification providers, hosting providers, and other technology providers. We do not control third-party services. Your use of third-party services may be governed by their own terms and privacy policies. Limitless Desires is not responsible for third-party services to the extent permitted by applicable law.

39. PAYMENT PROVIDERS

When you use a third-party payment gateway, your payment information may be processed directly by that provider. The provider may collect and process payment information according to its own terms and privacy policy. Limitless Desires will take reasonable steps to work with reputable payment providers and protect transaction information within our control.

40. LOGISTICS PARTNERS

We may engage third-party logistics companies to fulfil deliveries. Such partners may receive information reasonably necessary to complete delivery, including recipient name, phone number, delivery address, order or tracking reference, and delivery instructions. Our logistics partners are expected to handle customer information appropriately and only for legitimate service purposes.

41. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection, use, storage and disclosure of personal information are governed primarily by our Privacy Policy and applicable data-protection law, including the Nigeria Data Protection Act 2023, where applicable. Depending on your interaction with us, we may process information such as name, phone number, email address, delivery address, order information, payment-related information, customer-service communications, device information, website usage information, and other information reasonably necessary to provide our services. Please read our Privacy Policy for details.

42. SENSITIVE NATURE OF INTIMATE PURCHASE INFORMATION

We recognise that purchases from Limitless Desires may reveal personal preferences or intimate aspects of a customer’s life. We therefore aim to handle order information with discretion and appropriate security measures. However, customers acknowledge that information may necessarily be processed by service providers required to process payments, fulfil orders, deliver products, provide customer support, prevent fraud, maintain website security, comply with legal obligations, or provide other legitimate business services.

43. MARKETING COMMUNICATIONS

Where permitted by law, we may send customers order updates, service notifications, promotional emails, promotional SMS, product announcements, offers, educational content, or other marketing communications. You may opt out of promotional communications through the available unsubscribe mechanism or by contacting us. Opting out of marketing communications will not necessarily stop essential transactional communications, such as order confirmations, payment notifications, delivery updates, security notices, or important account communications.

44. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, pixels, analytics technologies and similar tools to operate the Platform, remember preferences, improve functionality, understand website usage, measure advertising performance, improve customer experience, and protect the Platform from fraud. Further information will be provided in our Cookie Policy and Privacy Policy.

45. SECURITY

We take reasonable technical and organisational measures designed to protect the Platform and information under our control. However, no internet transmission, website, database or electronic storage system can be guaranteed to be completely secure. You acknowledge that use of online services carries inherent security risks. You must notify us promptly if you suspect unauthorised access to your account.

46. WEBSITE AVAILABILITY

We aim to keep the Platform available and functional. However, we do not guarantee that the Platform will always be available, always operate without interruption, be free from errors, be free from viruses or other harmful components, always display information without technical errors, or remain unchanged. The Platform may occasionally be unavailable due to maintenance, upgrades, technical failures, hosting issues, cyber incidents, telecommunications failures, power failures, security incidents, or other circumstances.

47. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Limitless Desires will not be liable for indirect, incidental, consequential or special losses arising from your use of the Platform or products where such limitation is lawful. However, nothing in these Terms is intended to exclude liability that cannot legally be excluded, remove mandatory consumer rights, exclude liability for fraud where such exclusion is prohibited, exclude liability for death or personal injury caused by negligence where such exclusion is prohibited, or otherwise deprive you of rights that applicable law does not permit us to exclude.

48. PRODUCT LIABILITY

Nothing in these Terms is intended to remove any liability or consumer remedy that Limitless Desires is legally required to provide in relation to defective, unsafe or improperly supplied products. Where a manufacturer, distributor or other responsible party bears legal responsibility for a product issue, Limitless Desires may cooperate with that party while also complying with its own legal obligations to the customer.

49. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold Limitless Desires, its owners, directors, officers, employees, contractors and service providers harmless from claims, losses, damages, liabilities, costs and expenses arising from your unlawful use of the Platform, your violation of these Terms, fraudulent activity associated with your account, misuse of products, infringement of third-party rights, User Content you submit, or your violation of applicable law. This indemnity does not apply to the extent that the relevant loss was caused by our own unlawful conduct, negligence or breach of a non-excludable legal obligation.

50. FORCE MAJEURE

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control. These may include natural disasters, flooding, fire, epidemic or pandemic, war, terrorism, civil unrest, strikes, government restrictions, regulatory actions, security situations, telecommunications failures, power failures, cyberattacks, infrastructure failures, transportation disruptions, courier disruptions, or other extraordinary events. Where reasonably possible, we will take reasonable steps to minimise the effect of such events.

51. SUSPENSION OR TERMINATION

We may suspend or terminate your access to the Platform where reasonably necessary, including where you materially breach these Terms, engage in fraud, engage in unlawful activity, abuse our staff, compromise Platform security, misuse our services, create significant risk to the Company or other users, or repeatedly violate our policies. Termination does not affect rights or obligations that accrued before termination.

52. ACCOUNT CLOSURE BY CUSTOMER

You may request closure of your account at any time. Account closure does not automatically delete information that we are legally required or otherwise lawfully permitted to retain, including transaction, accounting, fraud-prevention or legal records. Further information is provided in our Privacy Policy.

53. CUSTOMER SERVICE

We aim to provide respectful, confidential and professional customer service. Customers must also communicate respectfully with our employees, contractors and service providers. We do not tolerate threats, harassment, abuse, discriminatory conduct, intimidation, stalking, sexual harassment, fraudulent claims, or deliberate misuse of customer-service channels. Where necessary, we may restrict communications or terminate service relationships while preserving lawful consumer rights.

54. COMMUNICATIONS

By placing an order or contacting us, you agree that we may communicate with you regarding your transaction through reasonable channels, including email, telephone, SMS, messaging applications, website notifications, or other contact information you provide. Transactional communications may include order confirmation, delivery updates, verification requests, payment notifications and customer-service communications.

55. ELECTRONIC COMMUNICATIONS

You agree that electronic communications between you and Limitless Desires may satisfy legal requirements for written communication where permitted by applicable law. Electronic records may include order confirmations, invoices, payment records, customer-service correspondence, account records, electronic acknowledgements, and other transaction records.

56. TAXES

Applicable taxes, duties or statutory charges may apply to purchases. Where required, such amounts may be included in the displayed price or added during checkout. Limitless Desires may issue transaction documentation containing information required under applicable tax law.

57. INTERNATIONAL ORDERS

Where international sales are offered, additional terms may apply. Customers may be responsible for import duties, customs charges, local taxes, prohibited-item restrictions, customs documentation, import permits, and other requirements imposed by the destination country. Limitless Desires does not guarantee that every product may legally be imported into every jurisdiction. It is the customer’s responsibility to ensure that the products ordered may lawfully be imported and possessed in the destination jurisdiction.

58. EXPORT AND IMPORT RESTRICTIONS

We reserve the right to refuse or cancel orders where a product cannot lawfully be supplied to the destination, customs restrictions apply, sanctions or trade restrictions apply, regulatory restrictions apply, the transaction creates unacceptable legal risk, or the destination cannot be serviced lawfully.

59. PROHIBITED PRODUCTS AND USES

Limitless Desires does not authorise or facilitate the purchase, sale or distribution of products for unlawful purposes. We may refuse orders involving minors, exploitation, trafficking, non-consensual activity, illegal sexual material, unlawful content, fraud, prohibited transactions, or other unlawful activity.

60. CONSENT AND PERSONAL AUTONOMY

Limitless Desires supports responsible, consensual adult intimacy. Our products must never be used to facilitate non-consensual sexual activity, coercion, abuse, exploitation, trafficking, or harm to another person. Customers are responsible for ensuring that all intimate activities involving products purchased from us are lawful, consensual and appropriate.

61. CHILD SAFETY

Limitless Desires has a strict zero-tolerance approach to sexual content involving minors. Customers must not use the Platform to create, distribute, request, upload, purchase or facilitate sexual material involving persons under 18. Any suspected illegal activity may be reported to appropriate authorities.

62. ADVERTISING AND MARKETING

We may advertise our products through our website, social media, search engines, influencers, affiliates, advertising networks, email, SMS, partnerships, and other lawful marketing channels. Marketing materials may contain stylised images, product representations or promotional statements. We aim to ensure that advertising is accurate, responsible and compliant with applicable law.

63. INFLUENCERS AND AFFILIATES

Where we engage influencers, affiliates or promotional partners, we may require them to comply with applicable advertising and disclosure requirements. Promotional partners must not make false claims, make unsupported medical claims, misrepresent products, target minors with adult products, use deceptive tactics, impersonate Limitless Desires, or engage in unlawful advertising.

64. AFFILIATE OR REFERRAL PROGRAMMES

If Limitless Desires introduces an affiliate or referral programme, separate programme terms may apply. Participants may be required to comply with disclosure requirements, marketing rules, brand guidelines, prohibited advertising practices, commission rules, and applicable tax obligations.

65. NO GUARANTEE OF SPECIFIC RESULTS

Customer experiences differ. We do not guarantee that purchasing or using a particular product will produce a particular emotional, physical, sexual, relationship or personal result. Product descriptions should not be interpreted as guarantees of personal outcomes.

66. THIRD-PARTY MANUFACTURERS

Some products may be manufactured by third parties. Where applicable, manufacturer warranties may apply separately. Customers should retain receipts, packaging and relevant warranty documentation where appropriate. Limitless Desires may assist customers in communicating with manufacturers but does not guarantee that a manufacturer will approve a warranty claim.

67. COUNTERFEIT AND AUTHENTICITY

We aim to source genuine products through appropriate suppliers. We do not knowingly sell counterfeit products. If you believe you have received a counterfeit or materially misrepresented product, contact us promptly with your order information and supporting evidence.

68. WHOLESALE AND COMMERCIAL PURCHASES

Unless expressly agreed in writing, products purchased through the Platform are intended for personal use. Resellers, distributors or commercial purchasers must obtain prior written approval where required. We may impose separate terms, pricing, minimum quantities or verification requirements for wholesale or commercial orders.

69. GIFT ORDERS

Where gift orders are available, the purchaser is responsible for providing accurate recipient information and ensuring that the recipient is legally eligible to receive the products. Limitless Desires will not disclose unnecessary purchaser information to recipients beyond what is reasonably required to fulfil the order.

70. LOST, STOLEN OR MISDIRECTED PACKAGES

Once a package has been properly delivered to the address provided by the customer, responsibility for loss or theft after delivery may depend on the circumstances and applicable law. Customers should provide secure delivery instructions where possible. If tracking indicates that a package was delivered but you did not receive it, contact us promptly so we can investigate with the delivery provider.

71. WEBSITE CONTENT

We reserve the right to modify website content, update product information, add or remove features, change layouts, suspend pages, introduce new services, discontinue services, or modify the Platform. We may do so without prior notice where reasonably necessary, subject to applicable legal obligations.

72. TYPOGRAPHICAL AND TECHNICAL ERRORS

The Platform may occasionally contain typographical, technical or administrative errors. Where an error materially affects an order, we may take reasonable steps to correct the issue and provide the customer with an appropriate remedy consistent with applicable law.

73. NO UNAUTHORISED COPYING OR SCRAPING

You may not systematically copy, scrape, download, reproduce or commercially exploit our product catalogue, descriptions, photographs, pricing data, customer reviews, website structure, databases, or other proprietary content without prior written permission.

74. ACCESSIBILITY

We aim to make our Platform accessible and usable to as many people as reasonably practicable. If you experience an accessibility issue, please contact us so we can consider an appropriate solution.

75. COMPLAINTS AND CUSTOMER DISPUTES

If you have a complaint, we encourage you to contact Limitless Desires first. A complaint should ideally include your name, order number, date of purchase, description of the issue, relevant evidence, and the resolution you are seeking. We will make reasonable efforts to investigate and respond.

76. DISPUTE RESOLUTION

We encourage the parties to attempt to resolve disputes through good-faith communication before commencing formal proceedings. Where appropriate, the parties may consider:

1. customer-service resolution;
2. management escalation;
3. mediation;
4. arbitration where validly agreed; or
5. litigation before a court of competent jurisdiction.

Nothing in this clause prevents a consumer from exercising mandatory rights available under applicable law.

77. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, subject to any mandatory rights or protections applicable to the customer.

78. JURISDICTION

Subject to applicable law and any valid alternative dispute-resolution arrangement, disputes relating to these Terms or your use of the Platform may be brought before a court having appropriate jurisdiction in Nigeria. Where a mandatory consumer-protection regime grants a consumer rights that cannot lawfully be restricted by contractual terms, those rights shall remain unaffected.

79. SEVERABILITY

If any provision of these Terms is found to be invalid, illegal or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it lawful and enforceable where legally possible. The remaining provisions will continue in full force.

80. NO WAIVER

If we fail to enforce a provision of these Terms immediately, that does not mean that we waive our right to enforce it later. Any waiver must be expressly communicated by an authorised representative of Limitless Desires.

81. ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such consent is required. Limitless Desires may transfer or assign its rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, corporate reorganisation, or another legitimate business transaction, subject to applicable law.

82. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, Returns and Refund Policy, Cookie Policy and any other applicable terms expressly incorporated into them, constitute the agreement between you and Limitless Desires concerning your use of the Platform. They supersede previous representations or understandings concerning the same subject matter to the extent permitted by law.

83. SURVIVAL

Provisions that by their nature should survive termination will remain effective after your relationship with Limitless Desires ends. These may include provisions relating to intellectual property, payments, outstanding obligations, dispute resolution, indemnification, limitation of liability, governing law, privacy and legally required data retention, and other provisions intended to survive termination.

84. CONTACT INFORMATION

For questions, complaints, returns, refunds, privacy matters or other enquiries, please contact us through the official customer-service channels displayed on our Platform.

• Business Name: General Wellness Limited
• Trading Name: Limitless Desires
• Website: www.limitlessdesires.com
• Email: limitlessdesires01@gmail.com
• Phone/WhatsApp: [INSERT NUMBER]
• Business Address: [INSERT REGISTERED BUSINESS ADDRESS]
• Country: Nigeria

For privacy-specific enquiries: Privacy Contact: limitlessdesires01@gmail.com

85. ACKNOWLEDGEMENT

By accessing the Limitless Desires Platform or purchasing products from us, you acknowledge that:

• you are at least 18 years old;
• you have read and understood these Terms;
• you agree to comply with these Terms;
• you understand that certain intimate products may be subject to special hygiene-related return conditions;
• you understand that product instructions and safety warnings must be followed;
• you understand that delivery estimates are not necessarily guarantees;
• you understand that third-party providers may be involved in payment and delivery;
• you understand that your personal information may be processed in accordance with our Privacy Policy;
• you agree not to use the Platform for unlawful purposes; and
• you understand that nothing in these Terms removes any consumer right that cannot lawfully be excluded.

LIMITLESS DESIRES
Explore Without Limits.